Knowledge Brokers New Zealand Ltd
personal promise
Doug Scott
My personal promise to you is that I will create more value for your organisation than I will cost. If I can't help I will say so, but if I can, I will 'hardwire the knowledge' of your organisation so that it works for you, and adds value to your business.

- Doug Scott

Why values based fees are best and not hourly rates
You know in advance the total cost for the result and benefit you seek
The meter is never running; its all inclusive
As an outside to the company, I have no ‘office politics’ or distractions, so work much faster and more precisely; it costs you less
Less disputes about what’s in and what’s out of the account
The return on investment can be approved before commencement

Naturally the first consulting session and fee to benefit assessment is provided free of charge

The value of knowledge is raised by the power of its applications.

The smartest companies have a knowledge management plan – do you know how to make one? I wrote the books on Knowledge Management – do you want to speak to the expert?

What makes your company so special? Is it what you know?

What makes your company so special? Do you have competitors? What’s the difference between their company and yours?

  • Key people?
  • Top Service?
  • Best products?
  • Special Processes?
  • Core competency?
  • Innovative technologies?

You are the owner or manager, so do you know how each and every staff person is working, and what you would do if they disappeared? Do you have a knowledge creation and protection plan? How long is it since you did a ‘Knowledge Audit’ and put a plan into action to become or stay leader in you industry.

The analogy of the ‘cake versus the recipe’.
If I sell you a cake, you now have it but I no longer have any. To both have cake we have to cut it in half or portions. If someone else wants some, we have to cut the slices even smaller. Knowledge is like a recipe. If I know how to make a cake, I can sell you a recipe, but keep it too. If a third party wants a copy, either of us could share it without loss to ourselves. We could sell it many times over without loss of it ourselves. Better yet, I could just lease it to anyone and everyone, and retain my ownership, control and profit. Intellectual property can be the most fantastic and lucrative property!

Smart companies plan to succeed


If your facilities were destroyed today, you could probably be back in business tomorrow.
If your people walked out tonight and didn’t come back; would that be disastrous?

There are simple operational and systemic ways of building and locking in the organisations knowledge.

  • People do leave – but what they know doesn’t have to leave too.
  • Service is intangible, variable, difficult to distribute, inseparable from key staff and emotion based – but although you can’t touch it and measure it, you still have to manage it.
  • Top products quickly become obsolete – but product life cycles can be managed and a leading profitable position maintained.
  • Innovation has to be created and maintained – know-how turned into operational activity and profit.
  • What makes your company different, unique or special is either what you know or what customers think you know – either way you have to protect and develop that.
  • Inventing or developing something is one activity and bringing that innovation to market is another.

If you are out of town, does the company have to wait ‘till they can reach you for key decisions?

Does one staff person ever search for some piece of information and then another repeat that search in another branch or at another time?

If everyone on staff knew what everyone else knew; how powerful would your company be? Could rivals even begin to compete? If your newly hired staff could know most of what you experienced people knew from day one; how much more productive would that make them?

That’s what knowledge management planning is all about!

You will be amazed at how much you already know and how valuable it is.

There are simple operational and systemic ways of building and locking knowledge into the organisation. Knowledge management begins with a ‘Knowledge Audit’. What do you have and where is it when you want it? Then create a development plan to fill the gaps and a management plan for keeping it all up to date. This is done best by an independent expert with all the skills and tools – call for a free assessment and estimate.  I wrote the books on Knowledge Management – do you want to speak to the expert? Click here to contact me.

What’s the catch? None – and here’s the guarantee.

With the first hour free you can have a sample with no risk. You have the opportunity to ask your questions. Make up your own mind on whether to go to the next steps. I have years of real practical senior executive level experience and a top business degree covering theoretical knowledge. My promise to you is that I will create more value for your organisation than I will cost. Even one good idea may save or make you more successful. You WILL get great value. Call for a chat – ‘make the problems go away’. Click here to contact me.

Where to find key information.

Customer retention, link to key parts of the site and agents or newsletter to keep customer details for follow-up. The process can be started by a speech at your next conference or group meeting, by a training workshop at a staff meeting or by one on one consulting for key personnel. 

The purpose of this website. Three reasons to contact me.

Reason one: The real value of your business is in what it knows but that may be languishing underutilised or in some cases completely unrealised. Let’s release the potential.

Reason two: You can’t do it all yourself. Not because you don’t know how, although that might be one reason, but because much of this specialised work is best done by an independent expert that can be trusted to perform for a fee and then go away, or  maybe it’s a simple as insufficient time.

Reason three: There is free information on this site but there’s a lot more available by calling me. You don’t have the time to learn by your own mistakes, let an expert lead you along a shortcut to your success.

What your organisation knows is valuable; do you know how to capture and to use it?

Your organisation was founded on one simple idea; but then over time things got complex. You can’t possibly know everything nor do everything, so call for expert help where it’s needed. This expert is just sitting by the phone waiting for you to call.

Click here to contact Knowledge Brokers.

 
Recent Projects
  • Created sponsorship models for national organisation
  • 6 Separate franchise systems currently under development
  • Developed international marketing plan for innovative software
  • Developed customer database and tested marketing strategy
  • Created business and strategic marketing plans for a wide range of companies and businesses
  • Session speaker at two franchise seminars, direct marketing seminar, business association annual meeting
  • Advisor on retainer for monthly meetings
Speeches Available

Five speeches are now available in short and long versions:

Franchising as an aggressive business growth strategy
Prepare your business for franchising
How to franchise your business
Franchising, licensing, alliances and joint ventures for business growth
Knowledge Management Planning

Contact Details
Knowledge Brokers NZ Ltd
27 Walpole Ave
Hillpark
Manurewa
Manukau City 2102

Phone: +64 (0)9 267 5237
Mobile: +64 (0)27 22 99 752

Email CLICK HERE
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