KNOWLEDGE BROKERS > KNOWLEDGE MANAGEMENT

What makes your company so special? Is it what you know?

What makes your company so special? Do you have competitors? What’s the difference between their company and yours?

• Key people?
• Top Service?
• Best products?
• Special Processes?
• Core competency?
• Innovative technologies?

You are the owner or manager, so do you know how each and every staff person is working, and what you would do if they disappeared? Do you have a knowledge creation and protection plan? How long is it since you did a ‘Knowledge Audit’ and put a plan into action to become or stay leader in you industry.

Smart companies plan to succeed

If your facilities were destroyed today, you could probably be back in business tomorrow.
If your people walked out tonight and didn’t come back; would that be disastrous?

There are simple operational and systemic ways of building and locking in the organisations knowledge.

• People leave – but what they know doesn’t have to leave too.
• Service is intangible, variable, difficult to distribute, inseparable from key staff – but although you can’t touch it and measure it, you still have to manage it.
• Top products quickly become obsolete – but product life cycles can be managed and a leading profitable position maintained.
• Innovation has to be created and maintained – know-how turned into operational activity and profit.
• What makes your company different, unique or special is either what you know or what customers think you know – either way you have to protect and develop that.
• Inventing or developing something is one activity and bringing that innovation to market is another.

Does one staff person ever search for some piece of information and then another repeat that search in another branch or at another time? Let's get in and fix that issue.

You will be amazed at how much you already know and how valuable it is.

There are simple operational and systemic ways of building and locking knowledge into the organisation. Knowledge management begins with a ‘Knowledge Audit’. Then we create a development plan to fill the gaps and a management plan for keeping it all up to date. This is done best by an independent expert with all the skills and tools – call for a free assessment and estimate.  Click here to contact me.

The purpose of this website. Three reasons to contact me.

1/ The real value of your business is in what it knows but that may be languishing underutilised or in some cases completely unrealised. Let’s release the potential.

2/ You can’t do it all yourself. Not because you don’t know how, although that might be one reason, but because much of this specialised work is best done by an independent expert that can be trusted to perform for a fee and then go away.

3/ You don’t have the time or money to learn by trial and error, let an expert lead you along a shortcut to your success.

Click here to contact Knowledge Brokers.

Speeches Available

Five speeches are now available in short and long versions:

Franchising as an aggressive business growth strategy
Prepare your business for franchising
How to franchise your business
Franchising, licensing, alliances and joint ventures for business growth
Disaster preparedness and recovery planning

Contact Details

Knowledge Brokers NZ Ltd
27 Walpole Ave
Hillpark
Manurewa
Manukau City 2102

Phone: +64 (0)9 267 5237
Mobile: +64 (0)27 22 99 752

Email CLICK HERE